Deliveries and Returns Policy

DELIVERIES

• Order processing times 3-5 days to process then ship
• Shipping costs. Prices start at $4.95 then increase based on size and location.
• Curbside pickup available in Cedar Hills by appointment only. New locations coming soon
• **Custom/personalized shipping packages are available for artists interested in shipping directly from Prism to their clients. Contact us for more information.

REFUNDS/RETURNS

In the event your order arrives damaged, please contact us within 5 business days. Explain the item’s condition and attach a picture of the damaged item. We will address these issues case-by-case and work towards a satisfactory solution.

We do not offer refunds/returns on printed products unless there is damage or flaws in the product itself upon delivery. Please contact us with any concerns.